Tech Help Services
These include both Mechanical and Chemical Quality Backup Services
RTA Provides Tech Help services backed by nearly 80 years of individual experience of the principals of the company. While the company is no longer employed in mechanical contracting and boiler installations, that experience provides extensive backup to the chemical services offered. Company personnel still hold the licenses. The company also has available experienced water chemists for consultation.
Double Service = Double Results
RTA offers the Double Service Program. This is where at least two chemical service representatives become familiar with your system. You get the combined experience of two service persons and the availability of each. RTA solves problems quickly and efficiently. We thus reduce service time.
This dual service program assures you of proper attention to chemical control detail. RTA makes service visits when we identify the need or upon your request.
Tech Help Services include
Consultation On Mechanical Technical Problems
Many RTA on-site representatives can provide your employees with consultation on burner operation, electrical operation, system operation, gasket requirements for summer, piping changes, preventative maintenance programs, and a multitude of mechanical items. RTA representative expertise can be helpful to the customer. This expertise is especially helpful when these maintenance functions affect the water treatment operation.
Tech Help Services means
Qualified Second Opinion on Mechanical Concerns
RTA is also willing to provide a second, non-biased opinion in response to recommendations from other mechanical service suppliers. Typically water treatment companies do not have the detailed knowledge to offer this consultation service.