Is service day or night provided?

We provide service day or night.  The RTA main phone number is always available both day, night, and including weekends for receiving contact from customers.   Also, an 800 number is also serviced by Infotrac for chemical spills and other emergencies on a 24 hour basis.  Infotrac is an outside contracting company that provides chemical safety information backup service day or night.  See Your Customer Assurance from RTA.

If no contact is made with a “live” person, leave a message, text 269-317-8122, or email us at  If there is an urgency, let us know in the message. Otherwise, we will be sure to get back with you within 24 hours.  See Dual Testing.